App / Mobile
Your ok 00 account keeps deposits, withdrawals and transaction history in one place — managed through bKash, Nagad and Rocket, the local wallet rails we support for Bangladesh. Open the banking section inside your account to see the methods, limits and verification steps shown there.
Adding funds to your ok 00 account starts with the deposit counter inside the signed-in area. We support bKash, Nagad and Rocket as the primary local wallet rails for Bangladesh — choose the one linked to your mobile number. Once you select a method, the screen shows the exact fields and any minimum required for that route. Enter the amount, confirm the transfer from your wallet app, and your account balance updates once the transaction clears on our end.
Go to your account page and locate the deposit section. It lists the available wallet methods for your account.
Select the wallet that matches your registered mobile number. Each method shows its own entry fields and any applicable minimum on that screen.
Type the amount you want to add, then complete the transfer from inside your wallet app following the prompt shown.
Once the wallet network confirms the transfer, the credited amount appears in your ok 00 account balance. Refresh the page if it has not updated.
Withdrawals from ok 00 go back to the wallet you used when depositing — bKash, Nagad or Rocket. Head to the withdrawal section inside your account, where the available payout methods and the fields you need to complete are displayed. We ask that you confirm the wallet number before submitting, because once a withdrawal request is submitted with a specific number, it cannot be redirected.
Log in and go to the withdrawal area of your account. Available payout methods appear based on your account's current status.
Choose bKash, Nagad or Rocket and type the amount you want to withdraw. The screen shows the minimum for that method.
Verify the wallet number displayed before submitting. This must match the mobile wallet registered to your account.
After submission, the transaction status appears in your account history. Follow any additional instructions shown if the status shows a pending step.
When your ok 00 account reaches certain activity thresholds, a verification step may appear in the account area. We do not publish a fixed document list or timeline here because the fields shown depend on your account type and the activity on record. What you will see is a clear prompt inside the signed-in area listing exactly what is needed at that stage. Follow only those fields — do not send documents through any channel other than the one shown in your account.
A verification notice appears inside your account when it is required. Do not act on requests sent through any outside channel.
The account screen lists exactly what information is needed at that step. Complete only those fields — nothing extra is required from you.
Use the in-account upload or input fields only. This is the only submission route we use for account verification steps.
If you are unsure what a verification field is asking for, reach out through the support route published in your account area rather than guessing.
Your ok 00 account accepts deposits and processes withdrawals through the local wallet rails that most Bangladesh mobile users already have set up. Each method listed below is accessible directly from your account banking section — no third-party redirect needed. The fields, limits and any confirmation steps for each wallet are shown at the point of transaction, so you always know what to enter before committing the amount.
Deposit and withdraw via your bKash mobile wallet. Enter the number linked to your bKash account when prompted in the ok 00 deposit or withdrawal screen.
Nagad transfers go through the same account banking section. Select Nagad, enter your registered number and follow the confirmation step shown on the Nagad app.
Rocket is available for both deposit and withdrawal. Your Rocket-registered mobile number must match the one on your ok 00 account for the transaction to process.
Bank transfer is listed as an additional route in the account banking area. Follow the fields shown at the time of transaction for the correct reference details.
Every deposit and withdrawal processed through ok 00 generates a transaction entry in your account history. Cross-referencing this with your bKash, Nagad or Rocket statement is straightforward when you know which details to look for. Use the reference number shown in both the wallet receipt and the account history row — that is the link that confirms the two records belong to the same transaction.
Each transaction carries a unique reference number visible in both your ok 00 account history and your wallet app receipt. This is the primary identifier — note it at the time of transfer.
Account history uses status labels such as Pending, Confirmed and Cancelled. Match these against the corresponding wallet transaction to confirm both records align before raising a support query.
Open the transaction history tab in your account to see a dated list of all deposit and withdrawal activity. Filter by date range to find a specific entry quickly.
Save wallet app screenshots for each transaction, especially for amounts above your usual activity. A screenshot showing the transfer time and reference makes any follow-up with support faster to resolve.
Keeping your ok 00 account and wallet transactions secure depends on a combination of steps we take on our end and checks you carry out on yours. Always confirm you are accessing the account through the correct domain — ok 00 — before entering login or banking details. If anything about the page or a message you received looks unusual, do not proceed: contact support through the route published in your account before taking any action on an unverified prompt.
Confirm the address bar shows ok 00 before logging in or opening the banking section. We do not send login or deposit links through third-party messaging apps — access always starts at the official domain.
Account verification steps appear only inside your signed-in account area. We never ask for sensitive details through email, chat or external links — if a request arrives outside the account portal, treat it as suspicious.
The mobile wallet number on your account must be registered in your own name. Transactions sent from or to a wallet belonging to another person are flagged and may be held pending a manual review.
If a transaction is delayed or a status has not updated, the only contact route we ask you to use is the one shown in your signed-in account area. Do not use any support contact you find through a third-party search result.
Below are the questions we hear most often about depositing, withdrawing and managing the account banking section on ok 00. If your question is not covered here, the support route inside your signed-in account area is the right place to ask — it connects you to the team handling account and transaction issues directly.
Your ok 00 account supports bKash, Nagad and Rocket for deposits. Open the deposit section inside your signed-in account to see all available methods and the fields required for each wallet route.
Go to the withdrawal area in your account, select Nagad or Rocket, and enter the mobile number registered to that wallet. The number must match the one linked to your ok 00 account before the request can be submitted.
Check your wallet app to confirm the transfer was sent successfully. If the wallet receipt shows the amount left your account, note the reference number and contact support through the published route inside your ok 00 account area.
The minimum for bKash deposits is shown on the deposit screen at the time of the transaction. We do not publish a fixed figure here because limits can be updated — always check the live amount displayed in your account.
Verification prompts appear based on your account activity and are shown only inside the signed-in account area. Follow the fields listed there and submit through the in-account portal — do not act on any verification request sent outside your account.
We do not publish a fixed window because Rocket network processing times can vary. Your account history updates the transaction status as it progresses — if it remains pending longer than expected, reach out through the support route in your account.